Work Stress as a Mediator between Work-Family Conflict and Work Burnout among Female Employees in the Garment Industry
DOI:
https://doi.org/10.22373/psikoislamedia.v11i1.33759Keywords:
female employee, garment industry, work burnout, work-family conflict, work stressAbstract
This study was conducted to examine the importance of work stress in explaining the relationship between work-family conflict and work burnout among female employees in the garment industry. High work demands and family roles make female employees prone to work fatigue, so work-family conflict is expected to increase work burnout through work stress. This study used a quantitative approach with 114 female employees who were housewives working in the production department of the garment industry as subjects. Data were collected using the work-family conflict scale, job stress scale, and Maslach Burnout Inventory (MBI) scale, which had been adapted to the research context. Data analysis was performed using the Hayes PROCESS Macro Model 4 with the help of IBM SPSS version 22. The results showed that work–family conflict had a significant effect on work stress and work burnout, and work stress acted as a partial mediator in this relationship. These findings emphasize the importance of organizational and social support in helping female employees balance their work and family roles.
References
Alifah, A. F., & Anwar, H. (2023). Work-Family Conflict Dan Tingkat Stres Kerja Pada Ibu Bekerja Yang Mengalami Long Work Hours. PESHUM : Jurnal Pendidikan, Sosial Dan Humaniora, 3(1), 135. https://ulilalbabinstitute.id/index.php/PESHUM/article/view/2650
Angelia, M., & Simanjorang, C. (2024). Hubungan Work-Family Conflict Terhadap Burnout Syndrome Pada Pegawai Swasta Jakarta Selatan Tahun 2024. Jurnal Kesehatan Tambusai, 5(3), 10017. https://journal.universitaspahlawan.ac.id/index.php/jkt/article/download/31673/23344/117402
Anggraini, Y. (2024). Psikologi Keluarga Dinamika Hubungan Dan Pola Asuh. Circle Archive, 1(4), 1–16. https://Ejournal.Uniramalang.Ac.Id/Index.Php/Dialektika/Article/Download/484/732
Apipah, & Harsant, I. (2025). Pengaruh Work Family Conflict Dan Workload Terhadap Burnout Pada Ibu Pekerja : Studi Kasus Di Perusahaan Multinasional. JISPENDIORA: Jurnal Ilmu Sosial, Pendidikan Dan Humaniora, 4(3), 257. https://jurnal-stiepari.ac.id/index.php/jispendiora/article/view/3112?articlesBySimilarityPage=3
Astuti, D. A., Heryana, A., Nabila, A., & Kusumaningtiar, D. (2022). Faktor-Faktor Yang Mempengaruhi Burnout Pada Tenaga Kesehatan Instalasi Pelayanan Radiologi Dan Kedokteran Nuklir Rsupn Cipto Mangunkusumo Tahun 2021. Jurnal Kesehatan Masyarakat (E-Journal), 10(159), 112–112. https://ejournal3.undip.ac.id/index.php/jkm/article/view/32004
Bulan, T. R. N. (2022). Pengaruh Konflik Dan Ambiguitas Peran Terhadap Kepuasan Kerja Dimediasi Oleh Kelelahan Emosional. DIALEKTIKA:Jurnal Ekonomi Dan Ilmu Sosial, 7(1), 82. https://ejournal.uniramalang.ac.id/index.php/dialektika/article/download/484/732
Cahyadi, A. (2023). Gambaran Work Family Conflict Pada Karyawan Dengan Pasangan Yang Bekerja.Jurnal Ilmiah Psikologi, 1(1), 3. https://ejournal.uksw.edu/jwp/article/view/10035
Cholifah, S., Jufri, A., & Yuianty, P. D. (2025). Pengaruh Work-Family Conflict Terhadap Withdrawal Behavior Dengan Stres Kerja Sebagai Mediasi Pada Karyawan Di Cv. Modena Rattan Cirebon. JURMIE: Jurnal Riset Multidisiplin Edukasi, 2(7), 1071. http://ojs.unud.ac.id/index.php/manajemen/article/view/112240
Effendy, A., & Sarianti, R. (2025). Pengaruh Work-Family Conflict Terhadap Psychological Well-Being Perawat Yang Bekerja Di RSUP Dr. M. Djamil Padang Melalui Work-Life Balance. Jurnal Akuntansi, Ekonomi Dan Manajemen Bisnis, 5(1), 630. https://researchhub.id/index.php/jaem/article/view/7689
Fajar, O., & Mulyaningsih, H. (2025). Dinamika Adaptasi Sosial Pada Mahasiswa Yang Bekerja Paruh Waktu. TRILOGI: Jurnal Penelitian Ilmu Sosial Dan Eksakt, 5(1), 53–54. https://trilogi.pubmedia.id/index.php/trilogi/article/view/1678
Febryanti, R., Damayanti, D. D., & Alamanda, K. P. (2023). Pengaruh Stres Kerja Terhadap Burnout Karyawan Generasi Y Universitas Muhammadiyah Kalimantan Timur. Scema, 8(1), 13.https://ejournal.unisba.ac.id/index.php/schema/article/view/11672
Felix Chandra. (2024). Pengaruh Beban Kerja Dan Stres Kerja Terhadap Burnout. Jurnal Maneksi, 13(1), 137-145. https://ejournalpolnam.ac.id/index.php/JurnalManeksi/article/view/2059
Filayanti, D. A. (2022). Pengaruh Work-Family Conflict (Wfc) Dan Workplace Stress (Wps) Terhadap Burnout Dengan Perceived Supervisor Support (Pss) Sebagai Variabel Moderasi. Jurnal Wawasan Manajemen, 10(2), 153. https://jwm.ulm.ac.id/id/index.php/jwm/article/download/214/199
Gifariani, N., & Asruni. (2021). Analisis Pengaruh Faktor Burnout Syndrome: Individual Effort Factors, Organizationals Effort Factors, Dan Work Environment Effort Factors Terhadap Job Satisfaction Pada Perawat Di Rsud Ratu Zalecha Martapura (Masa Pandemi Covid-19). Kindai, 17(1), 140. https://ejournal.stiepancasetia.ac.id/index.php/kindai/article/download/574/397
Greenhaus, J. H., & Beutell, N. J. (1985). Sources Of Conflict Between Work And Family Roles Linked References Are Available On JSTOR For This Article : Sources Of Conflict Between Work And Family Roles1. Academy Of Management, 10(1), 77.
Hadiyanti, K., & Sari, E. Y. D. (2025). Validating The Job Stress Scale For Indonesian Police: A CFA Study. Jurnal Psikologi Teori Dan Terapan, 16(01), 69–76. https://journal.unesa.ac.id/index.php/jptt/article/view/39488
Husna, A., & Sarianri, R. (2025). Pengaruh Stres Kerja Terhadap Burnout Dengan Resilience Sebagai Variabel Mediasi Pada Perawat Di RSUD Dr . Achmad. Jurnal Akuntansi, Ekonomi Dan Manajemen Bisnis, 5(1), 625. https://researchhub.id/index.php/jaem/article/view/7688
Ilmiyah, Z. F., & Anshori, M. I. (2025). Analisis Hubungan Stres Kerja Terhadap Produktivitas Kinerja Karyawan Studi Kasus : Saka Indonesia Pangkah Limited ( SIPL ). PARADOKS Jurnal Ilmu Ekonomi, 8(2), 1502. https://jurnal.feb-umi.id/index.php/PARADOKS/article/view/1316
Kartini, N. K. A. (2024). Pengaruh Work-Family Conflict Dan Beban Kerja Terhadap Stres Kerja Pegawai Pada Uptd. Pelayanan Transportasi Daratdinas Perhubungan Denpasar. Jurnal Manajemen Dan Bisnis Equilibrium, 10(1), 153–166. https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1283
Khusna, O. A., & Nurhayati. (2024). Pengaruh Konflik Peran Ganda Dan Beban Kerja Terhadap Kinerja Karyawan Wanita Dengan Kelelahan Emosional Sebagai Variabel Mediasi ( Studi Pada PT . Keong Nusantara Abadi Wongcoco ). Business And Entrepreneurship Journal (BEJ), 5(2), 8. https://jurnal.umitra.ac.id/index.php/bej/article/download/1531/1339
Lineuwih, I. I., Sariwulan, T., & Fidhyallah, N. F. (2022). Pengaruh Beban Kerja, Stres Kerja, Dan Work Family Conflict Terhadap Burnout Karyawan. Jurnal Bisnis, Manajemen, Dan Keuangan, 3(3), 880. https://journal.unj.ac.id/unj/index.php/jbmk/article/view/32187
Mukuan, D. (2025). Pengaruh Workload Dan Burnout Terhadap Keinginan Keluar Kerja ( Turnover Intention ) Pada PT . Anping Bitung. Productivity, 6(1), 22. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/download/58969/49503/156410
Nareswari, A. N., Nareswari, B., & Ramadhani, K. A. (2024). Pengaruh Lingkungan Kerja Dan Kompensasi Terhadap Kinerja Karyawan Di PT GOS Indoraya. Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-Commerce, 3(4), 88. https://jurnaluniv45sby.ac.id/index.php/Digital/article/download/3505/3149
Netemeyer, R. G., Boles, J. S., & Mcmurrian, R. (1996). Development And Validation Of Work-Family Conflict And Family-Work Conflict Scales. 81(4), 410. https://psycnet.apa.org/record/1997-41277-006
Parashakti, R. D., & Ekhsan, M. (2022). Peran Burnout Sebagai Mediasi Pada Pengaruh Stres Kerja Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 371. https://stiealwashliyahsibolga.ac.id/jurnal/index.php/jesya/article/view/609
Purnama, R., & Thahir, A. (2023). Burnout Pada Karyawati Ditinjau Dari Work Family Conflict Dan Dukungan Rekan Kerja. Al Huwiyah, 3(2), 94. https://ejournal.radenintan.ac.id/index.php/alHuwiyah/article/view/19219
Raihan, M., Abdullah, M., & Mujayapura, M. (2025). NUSANTARA : Jurnal Ilmu Pengetahuan Sosial. NUSANTARA : Jurnal Ilmu Pengetahuan Sosial, 12(4), 1386. Https://Jurnal.Um-Tapsel.Ac.Id/Index.Php/Nusantara/Article/Download/19732/11426
Ramadhi, Rivai, H. A., & Lukito, H. (2021). Pengaruh Work Family Conflict Terhadap Burnout Melalui Stres Kerja Sebagai Variabel Mediasi Pada Politeknik Pelayaran Sumatera Barat. MENARA Ilmu, 15(02), 79–89. https://jurnal.umsb.ac.id/index.php/menarailmu/article/view/2784
Ratnasari, A. S. S. (2023). Analisis Pengaruh Burnout, Komitmen Organisasional Terhadap Kepuasan Kerja Salesman Perusahaan Farmasi Di Palembang. Forbiswara, 12(2), 221. https://jurnal.mdp.ac.id/index.php/forbiswira/article/download/4639/1092/
Rosada, R., Uus MD Fadli, & Khalida, L. R. (2023). Analisis Burnout Pegawai Dinas Perpustakaan dan Kearsipan Kabupaten Karawang. Management Studies And Entrepreneurship Journal, 4(5), 4782. https://journal.yrpipku.com/index.php/msej/article/view/2777
Rozana, A., & Purnama, H. (2022). Work-Family Conflict Pada Pekerja Wanita Era Modern. Psikoborneo: Jurnal Ilmiah Psikologi, 10(1), 131. https://e-journals.unmul.ac.id/index.php/psikoneo/article/view/7270
Sanjiwani, P. A. P., Wibawa, W. S., & Diputra, K. S. (2023). Pengaruh Work Family Conflict Terhadap Turnover Intention Yang Dimediasi Oleh Burnout Pada Perempuan Pasca Pandemi Covid – 19. E- Jurnal Manajemen, 12(6), 553. http://ojs.unud.ac.id/index.php/manajemen/article/view/101100/50355
Sari, P., Sambara, K., & Londong, J. (2025). Pengaruh Tekanan Kerja Terhadap Produktivitas Kerja Generasi Z Di PT . Otto Pharmaceutical Industries. Yos Soedarso Economics Journal (YEJ),7(1), 96. https://ejurnal.yossoedarso.ac.id/index.php/ysej-server/article/view/yej7112/357
Situmorang, P. O., Irani, M., & Tarigan, B. (2025). Pengaruh Stres Kerja Dan Lingkungan Kerja Terhadap Burnout Dengan Kecerdasan Emosi Sebagai Variabel Moderating. Journal Of Artificial Intelligence And Digital Business (RIGGS), 4(2), 7758. https://journal.ilmudata.co.id/index.php/RIGGS/article/view/1932
Talibo, N. A., Sy, M. N., & Azis, A. (2024). Hubungan Dukungan Sosial Dengan Burnout Syndrome Perawat. Journal Of Language And Health, 5(3), 1226. https://jurnal.globalhealthsciencegroup.com/index.php/JLH/article/download/5499/3709/
Tyfani, Z. S., Purwaningrum, E. K., & Ramadhan, Y. A. (2024). Pengaruh Work-Family Conflict Terhadap Tingkat Stres Kerja Karyawan Wanita. MARAS: Jurnal Penelitian Multidisiplin, 2(2), 916. https://ejournal.lumbungpare.org/index.php/maras/article/view/302
Wedha, J., Putere, S. P. P. L. M., & Primatanti, P. A. (2023). Hubungan Antara Burnout Dengan Motivasi Kerja Pada Pegawai Negeri Sipil Di Dinas Pekerjaan Umum, Penataan Ruang, Perumahan Dan Kawasan Permukiman Provinsi Bali. Aesculapius Medical Journal, 3(3), 406. https://www.ejurnal.warmadewa.ac.id/index.php/amj/article/view/7751
Widhianingtanti, L. T., & Van Luijtelaar, G. (2022). The Maslach-Trisni Burnout Inventory: Adaptation For Indonesia. Jurnal Pengukuran Psikologi Dan Pendidikan Indonesia, 11(1), 1–21. https://journal.uinjkt.ac.id/jp3i/article/view/24400
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Zulfa Rahmalia, Maharani Tyas Budi Hapsari

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this Journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. (See The Effect of Open Acces)






